Terms of service

Terms & Conditions

 

Last updated: 21/06/2026

Terms & Conditions Last Updated: June 2026 Welcome to Hair Buyers Club. By accessing our website and placing an order, you agree to be bound by the following Terms & Conditions. Please read them carefully before purchasing. 1. About Us Hair Buyers Club supplies premium human hair extension products and related services. References to "we", "us", and "our" refer to Hair Buyers Club. References to "you" and "your" refer to the customer. 2. Products We make every effort to ensure product descriptions, images, colours, lengths, weights, and pricing are accurate. However, slight variations may occur due to photography, screen settings, manufacturing processes, and natural characteristics of human hair. Human hair is a natural product and variations in tone, texture, and appearance may occur. 3. Colour Guidance Any colour guidance, recommendations, or matching advice provided by Hair Buyers Club is offered as guidance only. Hair colour can appear differently depending on lighting, photography, screen settings, previous colouring history, and natural undertones. Colour variation is not considered a fault. Customers remain responsible for their final colour selection. Where appropriate, we may recommend additional colour matching support, photographs, hair samples, or custom colouring services. 4. Pricing All prices displayed on the website are subject to change without notice. Prices are displayed in the currency shown on the website. Applicable taxes, including VAT where required, will be calculated at checkout. 5. Orders All orders are subject to acceptance and availability. We reserve the right to refuse, cancel, or limit orders where necessary, including cases involving suspected fraud, pricing errors, stock availability issues, or misuse of promotional offers. 6. Payment Payment must be received in full before an order is processed and dispatched. We accept approved payment methods displayed at checkout. 7. Shipping Estimated delivery times are provided as guidance only. Most orders are delivered within approximately 14–21 business days. Delays caused by couriers, customs authorities, weather conditions, public holidays, or other circumstances beyond our control are not the responsibility of Hair Buyers Club. 8. Returns & Refunds Returns are governed by our Returns & Refunds Policy. Due to hygiene considerations and the nature of human hair products, opened, worn, installed, altered, coloured, washed, cut, or otherwise handled hair extensions cannot be returned unless faulty. Please review our Returns & Refunds Policy before purchasing. 9. Product Use Hair extensions should be installed, maintained, and cared for correctly. Hair Buyers Club is not responsible for damage caused by improper installation, incorrect maintenance, chemical processing, colouring, bleaching, heat damage, misuse, or failure to follow professional aftercare advice. 10. Limitation of Liability To the fullest extent permitted by law, Hair Buyers Club shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website. Nothing in these Terms & Conditions excludes or limits rights that cannot legally be excluded under applicable consumer protection laws. 11. Intellectual Property All website content, including text, images, graphics, logos, branding, product descriptions, and designs, remains the property of Hair Buyers Club unless otherwise stated. Content may not be copied, reproduced, distributed, or used without prior written permission. 12. Privacy Your use of our website is also governed by our Privacy Policy and Cookie Policy. 13. Changes to These Terms We reserve the right to update or amend these Terms & Conditions at any time. Any updates will be published on this page. 14. Contact If you have any questions regarding these Terms & Conditions, please contact Hair Buyers Club before placing your order.