Privacy Policy

Privacy Policy

Last updated: June 2026

Hair Buyers Club ("we", "our", "us") is committed to protecting your personal information. This policy explains what data we collect, how we use it, and your rights.

Information We Collect

When you place an order or complete a consultation, we collect: your name, email address, and the information you provide in your assessment (hair type, colour, goals). We do not collect payment card details — these are handled securely by our payment processor (Stripe).

How We Use Your Information

We use your information to: process and fulfil your orders; respond to your consultation and provide personalised recommendations; send order confirmation and shipping updates; communicate with you about your enquiry.

We do not sell, rent or share your personal information with third parties for marketing purposes.

Consultation Data

The information you provide in your Free Hair Assessment or Bridal Consultation is used solely to provide you with a personalised hair recommendation. This data is stored securely and accessed only by Hair Buyers Club.

Cookies

Our website uses cookies to improve your browsing experience and to enable our shopping cart to function. You can disable cookies in your browser settings, though this may affect some functionality.

Your Rights

You have the right to: access the personal data we hold about you; request correction of inaccurate data; request deletion of your data; withdraw consent for marketing communications at any time.

To exercise any of these rights, contact us at hello@thehairbuyersclub.com.

Data Retention

We retain order and consultation data for up to 3 years for business and legal purposes. You may request deletion at any time.

Contact

For privacy enquiries: hello@thehairbuyersclub.com